How do I know if an item is in stock?
All items are in stock unless Out of stock is indicated.
Do I need to register and set up an account to shop?
Yes, it is mandatory to register.
HOW DO YOU SHIP MY ORDERS?
we will sent via delivery service depending on product type, Quantity and location.
WHAT ARE THE PAYMENT METHODS AVAILABLE?
At the moment, we only accept Credit/Debit cards payments.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE
It depends on Product type, Quantity and Location. Mostly from 7-14 Working days
HOW DO I CANCEL MY ORDER
We will ask you for order conformation before starting work, you can let us know then as if you want to change your order or cancel it.
HOW CAN I TRACK MY ORDER
You can contact us via email, whats app or call us or use track order option on website for details of order.
Which countries do you ship to?
All over the world.
What are your delivery charges?
Delivery charges depend on Product type, Quantity and Location. For more details contact us.
WHAT HAPPENS IF THERE HAS BEEN A DELIVERY MISHAP TO MY ORDER?
- We regret to inform you that no refunds will be given for orders however, In the event of damaged samples received, we will require photo proof of the affected samples and your D.O (Delivery Order) in order for us to investigate and review before a decision is made to re-send the sample to you at no cost,subject to availability.
- In the event of lost, we will try to locate the delivery team and if there is clear indication that your order is indeed lost due to our fault, we will re-send the order to you at no cost, subject to availability.
- In the event that you have received the wrong sample, we will require photo proof of the wrongly sent sample and D.O (Delivery Order) and after reviewing, we will re-send the correct sample to you at no cost, subject to availability.